Logistics and Freight Dispatcher Services

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What is UAEL’s “Your Logistician”?

It’s personalized logistics support for businesses — your external logistics department that handles everything related to transportation, customs clearance, delivery, and cargo tracking.

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The service includes:

Route planning

Air freight, road delivery, sea container shipping, rail transport, or multimodal transportation.

Budget and time estimates

We analyze the market daily and select the best delivery options in your region. We provide an upfront budget estimate with no hidden fees.

Organization of international shipping

Europe, Asia, the USA.

Full customs clearance support in Ukraine

You only need to provide the necessary documents for your goods — we’ll take care of everything else.

Cargo insurance

We insure your cargo and take full responsibility for it.

Transport selection based on product specifics

We select transportation individually based on the specific characteristics of your cargo, delivery conditions, and required speed.

Who is this service for?

Small businesses — importing from Poland, China, Turkey, Germany
Medium businesses — expanding supply channels
Entrepreneurs and startups — just starting with imports
Companies without a logistics department — needing professional support without building a full team

What are the advantages of the “Your Logistician” service

Saving time

You are engaged in operational activities that bring you profit, and do not spend time on paperwork, route planning, searching for carriers, signing contracts, tracking and searching for your cargo.

Saving money

We choose the most profitable route for transportation, fill out the documentation in such a way that the cost of customs clearance and the purchase price do not increase at customs.

Responsibility for the safety of your cargo

We insure your cargo and take responsibility for it.

24/7 support

Stay in touch with your logistician via Telegram, Viber, or phone anytime..

“Your Logistician” is available across all regions of Ukraine. We work daily with clients from:
Kyiv — mostly EU goods importers.
Lviv, Uzhhorod, Ivano-Frankivsk — close to European logistics hubs.
Odesa, Mykolaiv — using sea freight.
Kharkiv, Dnipro, Zaporizhzhia — technical equipment, electronics, medical supplies.

Our CaseS

Case 1: Delivery of Generators from Slovakia to Chernivtsi

Client: Private company installing backup power systems in Western Ukraine.
Task: Deliver 4 diesel generators (2.2 tons total) from Košice (Slovakia) to Chernivtsi.

Client’s issues before UAEL
• No experience with dual-use goods clearance
• Uncertainty with permits and certifications
• Delays in previous shipments due to incomplete paperwork.

Transportation methods: Express Freight Services

UAEL’s solution

• Full customs support
• Certification package selection according to current legislation
• Chose a fixed-rate carrier

Result

• Delivery in 4 days (vs. 6–8 days with competitors)
22% transport savings (optimized route and load weight under 2.5 tons)
• No fines or customs valuation adjustments
• Project launched 10 days earlier.

Case 2: Turnkey Electronics Import from China to Dnipro

Client: Ukrainian online store importing smartphone and tablet accessories.
Shipment: 1200 items (cables, chargers, cases), total weight 730 kg.
Task: Fast delivery to Dnipro warehouse for seasonal sale.

Client’s issues before UAE
• Only experience with sea logistics
• High costs due to cargo delays at customs
• No ability to obtain proper compliance certificates.

Transportation methods: Air Freight and Freight Transportation by Road.

UAEL’s solution

• Air delivery to Warsaw + road transport via “Yahodyn” customs
Included certification under UkrSEPRO
Full tracking, insurance, electronic reporting.

Result

• Delivery in 9 days (vs. 45 days by sea)
• 83% of goods sold within first 14 days
• 17% logistics cost savings via correct HS code
• VAT credit of ₴78,000 due to proper customs processing.

Case 3: Medical Supplies from Italy to Kyiv During Restrictions

Client: Small company supplying dental clinics with consumables.

Challenge: Urgent delivery of masks, gloves, and tools from Milan to Kyiv during heightened border restrictions (March 2024)

Transportation Method’s: Air Freight and Road Freight Transportation

UAEL’s solution

• Combined route (air + road via Romania)
• Customs clearance in Chernivtsi — no delays
• “Green corridor” setup for critical imports.

Result

• Delivery in 5 days from dispatch
0 fines or delays despite unstable conditions
• Client avoided contract termination by fulfilling clinic orders on time
• Logistics cost reduced by 13% through cargo consolidation with another client.

UAEL — Logistics You Can Trust

We tailor logistics to meet your needs during wartime:

Safe route development
On-time delivery
Transparent communication

Submit your request for a free consultation — your logistician will contact you within 1 hour!

FAQs

What is the Your Logistician service?

Your Logistician is an individual logistics service that provides the client with a personal manager to organize and control all aspects of cargo transportation, including route planning, transport selection, and coordination of the delivery process.

What are the benefits of a personal manager?

A personal logistician provides an individual approach to each client, optimizes logistics processes, reduces transportation costs and guarantees timely delivery of goods.

Which companies are suitable for a personal logistics service?

The service is suitable for both small and medium-sized businesses and large corporations seeking to optimize their logistics processes and focus on their core business.

What duties does a personal manager perform?

A personal logistician is responsible for planning and organizing transportation, choosing the best routes, coordinating with carriers, monitoring delivery, and solving possible problems during transportation.

What is the cost of the “Your Logistics Manager” service?

Each cargo is unique and requires its own specific customs procedures and individual route planning, so the cost of the service depends on many factors. Call us or leave a request on the website, our manager will calculate the cost of the service.